Six Sigma in Transactional and Service Environments
In 1987, Motorola developed Six Sigma out of a need for improvement in their pager manufacturing processes.
Since then, Six Sigma has been implemented by a number of manufacturing companies, predominantly in the USA.
In the late 1990s, however, Six Sigma.
- First published
- 2017
- Publishers
- Taylor & Francis Group
- Subjects
- Service industries·Management·Quality control·Standards·Quality control·Statistical methods
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